Privacy Policy

Last updated Jan. 23, 2025

Trust and transparency are important to us at the NC Budget & Tax Center, and that includes being clear about what we are doing with your information so you know you can trust us.

We are committed to protecting the privacy and security of your online information. This policy describes how we collect and use your information online.

We take your privacy seriously. We do not rent, sell, or share your contact information.

You can always manage your contact information, email subscription, mobile messaging, and contributions by logging in to your Personal Dashboard.

If you have further questions, please contact us at [email protected]

How do we process your information? We process your information to provide, improve, and administer our site, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Here are some examples:

  • Personal information provided by you: We may collect your name, phone number, and email address, or other information that we will be clear about, when you subscribe to our emails, sign a petition on our site, or register for an event.
  • Payment Data.We may collect data necessary to process your payment if you make a donation. All payment data is stored by Bonterra. You may find their privacy notice here: https://www.bonterratech.com/legal/privacy-policy.
  • Information automatically collected: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our site. This information does not reveal your specific identity (like your name or contact information). This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

In what situations and with which parties do we share personal information? Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. BTC maintains strict privacy policies, ensuring that personal information of our users and members is not sold, rented, released, or traded to others without prior consent or a legal obligation. Personal information includes name, email address, phone number, and other contact information.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Do we use cookies and other tracking technology? We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our site.

How do you exercise your rights? The easiest way to exercise your rights is by visiting https://ncbudget.org/personal-dashboard, or by contacting us. You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: https://ncbudget.org/personal-dashboard.

Opt-Out Option:

If you are receiving text messages from us and wish to stop receiving them. Simply respond with “stop” to the number from which you received the text message. Once we receive your opt-out message, you will no longer receive further text messages from us.

You can also unsubscribe from our communications at any time by clicking on the unsubscribe link in the emails that we send.

If you want to receive our emails or text messages again, just sign up as you did the first time and we will start sending emails and/or messages to you again.

Do we make updates to this notice? We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

How can you contact us about this notice? If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

NC Budget & Tax Center

PO Box 25374

Durham, NC 27702

United States

 

TEXT MESSAGING TERMS & CONDITIONS

You agree to receive recurring automated marketing and informational text (e.g., SMS and MMS) messages from the NC Budget & Tax Center including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. All the different types of messages you may receive [i.e. informational messages, action alert messages, fundraising, on-demand reply to messages, etc.] shall be known collectively as the "Programs." Consent to receive automated marketing text messages is not a condition of any purchase.

Cost

Msg & Data rates may apply. Please consult with your carrier for rate information.

Message Frequency

Message frequency will vary. We reserve the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. We also reserve the right to change the phone number from which messages are sent. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Our service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

Cancellation

If you do not wish to continue participating in any Program or no longer agree to these Terms, you agree to text the applicable Short Code (or regular long code phone number where applicable) or directly reply to any mobile message received from a Program with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT in order to opt out of that Program at any time. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable and exclusive methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words or phrases other than those set forth above or verbally requesting to be removed from our list, is not a reasonable means of opting out. You may be subscribed to multiple Programs across different Short Codes or regular long code phone numbers, and therefore you must separately text or reply STOP to each Short Code or long code phone number from which you wish to unsubscribe.

Support

For support regarding the Program, text “HELP” to the applicable Program’s Short Code or long code, or email us at [email protected]. Please note that the use of this email address, or texting “HELP” to the Program’s Short or long Code is not an acceptable method of opting out of the program. Opt-outs must be submitted in accordance with the procedures set forth above. Our Disclaimer of Warranty The Programs are offered on an "as-is" basis and may not be available in all areas at all t imes and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with any Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of our control. We are not liable for delayed or undelivered mobile messages.

Privacy Policy

We respect your privacy. We will only use information you provide to transmit your mobile messages and respond to you, if necessary. This includes sharing information with our program partners, message content providers, phone companies, and vendors who assist us in the delivery of mobile messages. EXCEPT AS SET FORTH IN THIS SECTION, WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH PROGRAMS TO ANY THIRD PARTY. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with a Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If in our sole discretion, we believe that any such information is untrue, inaccurate, or incomplete, or you have opted into a Program for an ulterior purpose, we may refuse you access to the Program and pursue any appropriate legal remedies. This Privacy Policy and Terms and Conditions is strictly limited to these texting Programs and has no effect on any other privacy policy(ies) that may govern the relationship between you and us in other contexts.”